Privacy Statement

This is the privacy statement of TuneX AutomotiveWeare located at Brede Steeg 12, 7041 GV, ‘s-Heerenberg. TuneX Automotive. is registered with the Chamber of Commerce under number 09150359. Through this statement, we inform you what personal data we process and for what purposes. In addition, we will inform you of your rights regarding the protection of your personal data.

What is the general privacy policy of TuneX Automotive?

• Respect for privacy
• Careful & secure data processing
• We do not share with third parties
• We work with professional partners
• Respect for legislation

We respect the privacy of all visitors to our website and therefore handle your personal data with care. We will not sell, trade or share your information with parties unrelated to our service. And we adhere to the data protection requirements imposed on us by Dutch data protection legislation.

TuneX Automotive tradingas TuneX Automotive, hereinafter referred to as TuneX Automotive, operates this website and has created this privacy policy to inform you of how we collect, use and share information for this website. If you have any questions regarding this privacy policy, please contact us by e-mail. We are convinced that the protection of the privacy of website visitors is of great importance to our activities. Personal data of visitors is therefore handled and secured with the utmost care. We therefore adhere to the requirements of the Personal Data Protection Act in all cases. The data controller is TuneX Automotive. In accordance with the Personal Data Protection Act, the processing has been notified to the Supervisor, the Dutch Data Protection Authority based in The Hague.

Data collection

We collect and store information that you enter on this website or that you provide to us by phone. These data are used for our services, for example to provide the requested information or to inform our suppliers of the information and/or products ordered by you and to provide customer service.

This information may also be used to contact you about purchases, special offers and new products or features on the website. If you do not appreciate receiving information about new products and services, you can choose not to accept marketing cookies or have your information blocked. You can also revoke the consent granted to use your e-mail address. In either case, please email info@tunex.nl.

We may collect and store certain other data automatically when you visit this website. For example, we may store your IP address, browser information and the domain name of the reference site each time you visit this website. We also gather information about visitor patterns and site usage. This information is used to evaluate and improve this website and to provide our customers with a satisfactory shopping experience.

What personal data do we process?

To perform our service properly and thereby better serve you, we collect personal data from you at the time you use our service or have contacted us through our contact form, email or by requesting a quote. We only process personal data that you provide to us yourself or personal data that we obtain through the cookies that we place (or have placed).

Below is an overview of the personal data we process in each case:

• Name of contact person
• E-mail address of contact person
• Phone number if entered
• Company name if entered
• Other information we receive voluntarily from you

For what purposes do we process data and on what basis?

TuneX Automotive processes your personal data for the following purposes:

• Sending our newsletter
• Being able to correctly perform our service
• Sending quotes
• To contact you for the purpose of our service
• To inform you of changes to our services and products

We process your data based on one of the following grounds:

• It is necessary for the performance of our services
• We have obtained consent from you to process this personal data

How long do we keep your data?

We will not retain your personal data longer than is necessary for us to properly provide our services to you.

Personalia
We do not retain your visitor data for longer than is strictly necessary. This means that we will only use your information to contact you in response to receiving a quote or contact form. We delete the data after the contact has taken place, unless you have become a customer.

Web Forms
Personal data entered in our web forms are automatically deleted from our website’s database after three months.

Invoices
Invoices are kept for 7 years in order to comply with the legal requirement for the tax authorities.

Exchanging personal data

We do not share, sell or rent any personal information you provide to us through this website or over the telephone except with your consent or as described in this privacy policy. We provide your personal information to our product suppliers in order to serve you. We engage third parties to provide services related to the management of our website. We provide personal data to these third parties, but we only authorize these parties to use this data in connection with the services they provide and we take steps to ensure that these third parties take appropriate measures to comply with all applicable data protection laws. We may share non-personal information with our marketing partners, advertisers and others.

Examples of such non-personal information include, but are not limited to, the number of users who have visited this website during a certain period of time. This information is usually expressed in numbers.

TuneX Automotive uses the data provided primarily to:

• To notify customers of activities regarding TuneX Automotive
• For service activities. Such as; providing tips and advice on how to use your car
• To notify users, through a digital newsletter, of news, tips and the services of TuneX Automotive provided permission has been given

Delete your account

By unsubscribing via email, your information will be completely removed from TuneX Automotive’s database.

Links to or from another website

This website may contain links to third-party websites. Please note that the guidelines described in this privacy policy do not apply to information collected through other websites. When you leave this Web site, we recommend that you read the privacy policy of each Web site you visit. If you have accessed this website through a link from certain of our advertising or marketing partners, the pages may be in a frame of that advertising or marketing partner.
Nevertheless, the data you provide on these pages is collected by us and the use of this data is subject to this privacy policy.

Changes regarding this privacy policy

In the event of material changes to this privacy policy, we will post a notice on this website to inform users of the changes. We recommend that you check this website regularly for any changes to the privacy policy.

How do we secure your data?

TuneX Automotive secures your information to ensure that it does not fall into the wrong hands or is not lost. TuneX Automotive takes the following measures:

• Securing our website with an SSL certificate. This security ensures that your data, provided for example through a quote or contact form, is sent encrypted;
• Securing our computers with a password where we have a strict password policy;
• Only authorized staff/third parties have access to your personal data;
• Entering into agreements with third parties who process your personal data on our behalf.

What rights do you have as a consumer?

A consumer has the right to view, amend or delete her personal data. As a consumer, you also have the right to withdraw your consent to data processing or object to the processing of your personal data by us.

If you wish to object to the processing of your personal data, please contact us via our contact page or send an email to info@TuneX Automotive.

If you have complaints about our data processing, we encourage you to report it to us as soon as possible. We will take your complaint extremely seriously and work with you to find a solution.

In addition, we would like to remind you that you can always turn to the national regulator, the Personal Data Authority, at the time you disagree with our solution. There you can file your complaint. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Contact:

You can contact us through our contact page or send an email to info@tunex.nl

If you wish, you can also send a letter to us:

TuneX Automotive
Attn: Management
Brede Steeg 12, 7041 GV, ‘s-Heerenberg

TuneX Automotive staff will then contact you as soon as possible.